Provision Home Awareness Service Agreement

Welcome to the Provision Home Awareness.

Provision Home Awareness is designed to provide smart service benefits for paid users (hereinafter referred to as "you"). It will deduct automatically by your setting from third-party payment account.

You must read carefully and fully understand the content of each clause of this agreement, especially the corresponding clauses of exemption liability and limitation liability.

If you activate and use the Provision Home Awareness, you are deemed to have read and agreed to be bound by this agreement. If you disagree with any of the terms of this agreement, you could stop using the Provision Home Awareness.

1. Service content

1.1 Provision Home Awareness is a smart service package for users of Provision Home smart cameras produced by Provision-ISR. It contains a variety of proprietary smart service benefits. Please refer to the detailed introduction on the "Provision Home Awareness Page" to check specific service content.

1.2 The camera and its firmware, and software version of your phone application may affect your smart service benefits. When this happens, we recommend that you upgrade the firmware and software, or replace the device.

1.3 The smart service benefits are based on the information published on the "Provision Home Awareness Page". Intelligent services are divided into various forms, and there will be differences between different service package. The details are also subject to the description on the above page.

2. Opening and termination

2.1 If you agree to this agreement and pay the corresponding smart service fees through reasonable channels, you will get smart service benefits immediately.

2.2 Provision Home Awareness Validity Period: Counted from the day when the service is activated, the specific validity period can be viewed on the "Provision Home Awareness Page". Paid users renew fees during the validity period, and the validity period will be extended accordingly. If you not renew before benefits get expired, Provision-ISR has the right to stop providing intelligent services.

2.3 When you open the Provision Home Awareness, you should carefully check your account information, term, and fees. As the Provision Home smart service is a digital product, based on the particularity of Internet services and relevant national regulations, if you make a wrong purchase or cannot use the service due to your personal reasons, Provision-ISR will not refund the fees.

2.4 After Provision Home Awareness is activated, if you do not use the smart service benefits, it is not considered as giving up the corresponding rights. However, if you violate the relevant regulations or there is an abnormality in your account, Provision-ISR has the right to take restrictions or freeze measures on the corresponding account.

2.5 Before your Provision Home Awareness expires, Provision-ISR will notify you that it is will expire or has expired. You can extend the use period by repurchasing the service package again.

3. Fees and renewals

3.1 Provision Home Awareness fees you finally purchased are based on the service package. Provision-ISR will launch special promotions and publish event information and event prices on the "Provision Home Awareness Page".

3.2 If you have activated the automatic renewal when you purchased the smart service, the smart service will renew automatically when it expires. If you do not want to renew, or do not want automatic deduction, you can turn off the automatic renewal function before the automatic deduction of the next period. For relevant rules and instructions, please refer to the Continuous Subscription Service Agreement.

4. Account Management

4.1 You can share the right to family or friends through sharing, but the sharing users do not have the right to set related functions. How to set and use is still determined by the camera owner.

4.2 In the event of account leakage or damage to smart service benefits that could not be attributed to Provision-ISR, Provision-ISR assumes no responsibility. If you find your account stolen during use, you should promptly change your password or retrieve your account through management regulations.

4.3 Smart service users shall not obtain qualifications in improper ways, shall not provide to account to third parties in any form of lending, renting, selling, etc., and shall not abuse smart service rights to obtain improper benefits. If the user commits improper behavior and violates the management regulations, Provision-ISR has the right to suspend or cancel smart service qualification without refunding the service fees. In addition, the offending member shall bear all responsibilities and consequences.

4.4 Disputes arising from reasons that can be attributed to the Provision Home users, not related to Provision-ISR. The Provision Home users should bear the corresponding responsibility. If such disputes impair the legal rights of Provision-ISR, we have the right to cancel the user's eligibility for smart services without refunding the service fees. At the same time, Provision-ISR will safeguard rights and in lawful ways.